We are not responsible for lost or stolen packages once they are in the USPS possession. To have items reshipped you must pay a RESHIP fee: $5 flat rate for orders within the U.S.A and $15.00 flat rate for international orders. This applies even to customers who originally ordered and received FREE shipping. Please choose the correct fee based on your postal code otherwise your items will not reship. All orders are reshipped first class mail unless you select the priority option (U.S. customers only).